What it does: e-commerce, customer support, e-store development, logistics, performance marketing and shop-in-shop e-marketplace.
Best known for: aCommerce claims to be the biggest e-commerce enabler for end-to-end and ala carte solutions in Southeast Asia.
Staff stats: More than 1,400 employees.
The good bits: The company provides overseas relocation for graduates coming from outside of Thailand.
The not so good bits: Some entry-level roles in the company work on a one-year contract.
aCommerce operates as a regional end-to-end logistics service provider for e-commerce in Southeast Asia, particularly in Indonesia, Malaysia, the Philippines, Singapore and Thailand. John, Paul and Tom Srivorakul established the company in 2013 with $3.1 million of initial funding mostly from NTT DOCOMO Ventures. aCommerce subsequently raised $10.7 million in 2014 from a Series A funding, which was the largest of its kind in Thailand for a startup group.
The company’s average inbound units reach 1.5 million per month across five offices, seven fulfilment centres and 18 hubs. More than 260 clients use their services including Abbott, L’Oréal Group, LINE, Nescafé and Unilever.
Most people apply for jobs at aCommerce online or through campus career fairs. The actual process varies on the person’s location:
aCommerce might process an internship for an online marketing role in just one day. The screening process begins with shortlisting CVs from candidates followed by a phone interview.
Graduates should expect to wait 18 days on average to know the outcome of their application.
The company takes 27 days on average to process applications. It might be shorter or longer depending on the role. Some candidates who apply through their college or university may only wait for a week to know the results, while others can expect to wait for over two months. Candidates should prepare for technical interview questions.
Some candidates may also need to wait over two months for the result of their application. Try to keep busy as it can take a month for the company to contact candidates after receiving their application.
aCommerce usually hires across their regional offices in Southeast Asia, but there might be instances when vacancies are only concentrated in some countries.
Recent graduates can join the company as marketing planning and strategy analysts, or store operations executives. aCommerce doesn’t require experience in e-commerce, marketing or merchandising for store operations executives, but they are more inclined to hire individuals who meet this qualification. The same preference applies to market planning and strategy analysts.
aCommerce sometimes recruits NetSuite Administrators who must be willing to relocate to Thailand. The company doesn’t specify the years of experience to be considered for the role, but experience in the role and automation tools among other related skills are necessary.
Fresh graduates can apply as AMT specialists. You should have a minimum GPA of 2.75 based on a 4.0 scale, a bachelor’s degree in computer engineering, computer science or IT. University degree holders can also join aCommerce as graduate data engineers, graduate quality engineers and graduate software engineers.
aCommerce doesn’t publicise the salaries for most positions, especially in the Philippines. The actual compensation also depends on your home country:
Junior-level account managers and product managers earn an average of at least IDR7.5 million and IDR8.9 million per month, respectively. Employees enjoy flexible work hours, free snacks, health insurance, paid courses, maternity and paternity leave credits.
Project managers earn between PHP72,000 and PHP77,000 per month on average, while operations managers’ median salaries range from PHP120,000 and PHP129,000 per month.
The company pays interns from SGD780 to SGD830 per month on average. Business intelligence analysts earn SGD3,000 per month on average, while brand commerce managers earn at least SGD4,000 per month on average. Standard benefits include basic health insurance and paid time off.
aCommerce provides employees with free lunch daily, remote work options, annual leave that increases by one day every year, healthcare and dental insurance, and a 5 per cent provident fund contribution. Employees with newborn children also receive THB10,000, and fathers can take 10 days of paternity leave. There are also company discounts for employees’ purchases, performance bonuses and frequent company events.
Some employees seem to have little confidence in the company’s top management group. These people still recommend aCommerce for fresh graduates, even if they are only under contract for one year.
Untrained managers might be a problem for newcomers. Some employees, however, still believe that they learn a lot about the e-commerce industry by working for aCommerce. The work environment can be fast-paced due to swift changes in business processes.
Most employees recognise the value of the company’s comprehensive benefits package, particularly free lunches every day. Some of them believe that aCommerce can improve by providing a clear and structured career path. It’s possible to be stuck in the same role for several years, according to them.
aCommerce’s business rivals include ARI Network Services, GroupBy, HuiMin and MyShopIq.
Job security tends to be the most common setback of working for aCommerce. A one-year contract may be favourable if you don’t expect to stay long at the company. aCommerce remains a good choice for overseas technology graduates, partly because of the chance to travel and work in Thailand.